Part of the value of your new Roland, BOSS, or Cakewalk product is the large number of support options we offer you after your purchase.

Product Support by Phone

If you need operational assistance, you can contact our Product Support department at (323) 890-3740. Product Support is open Monday through Friday, 8:30am to 5:00pm, Pacific Standard Time.

Please note that Monday is generally our busiest day, and 11am to 2pm PST is the busiest time every day of the week.

Product Support Online

  • Email Support - Access our online email support system.
  • Knowledge Base - Access our online database of common product-related questions.

Customer Support

To order parts, literature, or for repair issues, please contact Customer Support at (323) 890-3740. Customer Support is open Monday through Friday, 8:30am to 5:00pm Pacific Standard Time.

For help with Cakewalk Software applications, please click here.

International Support

Roland Corporation U.S. is dedicated to providing the best service for our customers in the United States. If you’re a Roland customer living outside of the U.S., we have a large network of international contacts to help you find support in your country or region, as well as a list of international websites for you to visit.

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