Knowledge Base
OCTA-CAPTURE: SYMPTOM: Pops, Clicks and Dropouts
- Knowledge Base Id:
- 22935621
- Tags:
- buffer, click, crackle, driver, drop, noise, pop, sound
Pops, clicks and dropouts are often signs of a buffer size issue. There are generally two buffer settings within a computer audio system:
- The buffer setting in your audio interface (i.e. the OCTA-CAPTURE) adjusts the INTERFACE's access to the computer's RAM (buffer).
- The buffer setting in your recording software (e.g. Sonar, Pro Tools, Logic, etc) adjusts the SOFTWARE's access to the computer's RAM.
These two buffer settings are independent of each other; however, each affect the performance of your computer audio system.
Be sure to check the Audio Buffer Size setting within the OCTA-CAPTURE Control Panel if there are noise issues and/or dropouts. Increase the buffer size until the problem goes away. The following procedure will guide you through these steps:
Windows
- Select "Control Panel" from Windows' Start menu.
- Double-click on the OCTA-CAPTURE icon to open the OCTA-CAPTURE Control Panel
- In the OCTA-CAPTURE Control Panel, select "Driver Settings" from the Driver menu—the Audio Buffer Size window appears.
- Increase the Buffer Size and then click "Apply".
Mac OS X
- In the Applications folder, open the OCTA-CAPTURE Control Panel.
- Select "Driver Settings" from the OCTA-CAPTURE Control Panel menu—the Audio Buffer Size window appears.
- Increase the Buffer Size and then click "Apply".
If the noise and/or dropouts continue, adjust the buffer setting within your software.
Note: As each manufacturer's software differs from version to version, please refer to the software's current manual or online help for the proper buffer size adjustment procedures.
