The following article will guide you through properly installing the V-STUDIO 20 driver onto your Windows 7 or Vista computer.

WINDOWS SYSTEM CHECK:

1. Left-click on the Windows (or Start) icon on the bottom left of the screen.
2. Right-click on "Computer" and then left-click on "Properties". In the System window that appears, you may view the “Windows edition” (Windows 7 or Vista) and the “System type:” (32bit or 64bit).

DRIVER INSTALL:
Note:
• When installing, you must log on as a user with administrative privileges on your computer.
• Close system monitoring/anti-virus software before installing. If system monitoring software such as anti-virus programs are installed on your computer, you must close them until you’ve finished installing the driver.

1. Disconnect any USB connecting devices—except your keyboard and mouse. This includes the V-STUDIO 20, any hubs, external drives, etc.
2. Download the appropriate driver for your operating system by clicking here:
3. Note: Be sure to note where on your computer's hard drive you are downloading the driver to (e.g. in the "Downloads" folder).
4. After the download has completed, close down all software on your computer.
5. Open the folder location on your computer that you downloaded the driver to.
6. Right-click on the downloaded driver and then select "Extract All..." An extraction destination window will appear.
7. Click on "Browse", select "Desktop" as the destination and then click on "OK".
8. Click on "Show selected files when complete" so that a check mark appears in the box.
9. Click on "Extract". A window will appear with the extracted/uncompressed contents of the driver download.
10. Right-click on "Uninstal" and then select "Run as administrator".
11. Follow the instructions on screen and then restart your computer when the uninstall has completed.
12. After restarting your computer, open the extracted/uncompressed driver folder on your desktop.
    Note: Do not open the downloaded zipped file with the ".zip" extension.
13. Be sure that the V-STUDIO 20 is not connected to the computer via USB.
14. Right-click on "Setup" and then select "Run as administrator".
15. Follow the on-screen instructions and then connect the V-STUDIO 20 hardware when prompted on the screen.
    Note: Connect your V-STUDIO 20 directly to your computer--do not connect the V-STUDIO 20 through a USB hub.