Knowledge Base

OCTA-CAPTURE: Driver Installation (Windows 8, 7 and Vista)

Knowledge Base Id:
23174196
Tags:
driver, install, setup, vista, windows

The following article will guide you through properly installing the OCTA-CAPTURE driver for your Windows 8, 7 or Vista computer.

DRIVER INSTALLATION:
Note:
• When you use this driver version, the OCTA-CAPTURE system program MUST be updated to the latest version (Ver.1.5.0 or later). The unit's version number will appear on the OCTA-CAPTURE's screen upon startup. You may download the latest version using the "OCTA-CAPTURE Downloads" link below.
• When installing, you must log on as a user with administrative privileges on your computer.
• Close system monitoring/anti-virus software before installing. If system monitoring software such as anti-virus programs are installed on your computer, you must close them until you’ve finished installing the driver.

  1. Disconnect any USB connecting devices—except your keyboard and mouse. This includes the OCTA-CAPTURE, any hubs, external drives, etc.
  2. Download the driver by clicking on the link below:

    OCTA-CAPTURE Downloads

  3. Be sure to note where on your computer's hard drive you are downloading the driver to (e.g. in the "Downloads" folder).
  4. After the download has completed, close down all software on your computer.
  5. Open the folder location on your computer that you downloaded the driver to.
  6. Right-click on the downloaded driver and then select "Extract All..." An extraction destination window will appear.
  7. Click on "Browse", select "Desktop" as the destination and then click on "OK".
  8. Click on "Show selected files when complete" so that a check mark appears in the box.
  9. Click on "Extract". A window will appear with the extracted/uncompressed contents of the driver download.
  10. Be sure that the OCTA-CAPTURE is not connected to the computer via USB.
  11. Right-click on "Setup" and then select "Run as administrator".
  12. Follow the instructions on screen.
    Note: Connect your OCTA-CAPTURE directly to your computer--do not connect the OCTA-CAPTURE through a USB hub.