Consumer Warning
Certain merchants who have businesses outside the US are using their Websites to
solicit sales of Roland instruments to customers in the US. Customers who are considering
the purchase of a Roland instrument from a company outside of the US should be aware
of the following:
Potential Safety and Fire Hazards
Roland instruments that are not manufactured for sales and use in the US may have
different electrical specifications and may require modification to operate using
US electrical current. The unauthorized modification of these instruments may constitute
a safety hazard. In particular, the unauthorized modification of power supplies
to conform to U.S. Electrical Specifications may constitute a fire hazard. Moreover,
the unauthorized modification of electrical wiring may void your homeowners fire
insurance policy.
Non Safety Certification
All Roland instruments manufactured for use and sale in the US have been tested
and approved to comply with consumer safety standards established by various product
safety organizations. Non-US Roland instruments may not have this important safety
certification.
Disputes Regarding Service, Warranty, Parts, and Returns
These instruments may not be covered by any Roland US warranties. Also, Roland US
Authorized Service Centers may not perform modifications necessary for these units
to operate in the US and may not stock parts required to service them. Roland Corporation
U.S. will therefore be unable to resolve disputes regarding service or warranty
issues of products purchased from foreign merchants. You will have to contact the
foreign merchant directly for sales, service, and warranty issues. In particular,
Roland Corporation U.S. will not be responsible for product or equipment returns.
You will have to contact the foreign merchant directly to make such arrangements.
Disputes Regarding Non-Delivery and/or Improper Operation
Any disputes arising from the non-delivery and/or improper operation of these instruments
must be settled with the foreign merchant from whom the product was purchased. Roland
cannot offer any assistance in negotiating any claims arising from these purchases.
Federal and State Statutes
The unauthorized importation of Roland product may implicate various Federal and
State Statutes, including Federal Customs Laws and State Consumer Protection Statutes.
Roland products that are manufactured for sale and use in the US provide our US
customers with musical instruments that are of the highest quality, that meet and
exceed rigorous product safety tests, and that are guaranteed by warranty to perform
as indicated. Roland US Authorized Dealers are carefully selected for their commitment
to superior customer service, before and after the sale. Therefore Roland Corporation
strongly recommends that customers purchase Roland instruments from local Authorized
Roland Dealers.